What are your service hours?
We offer towing and road assistance 24 hours a day, 7 days a week in Houston, TX.
Do you cover the entire Houston area?
Yes, our towing service operates throughout Houston and the surrounding metro area.
What types of vehicles do you tow?
We can tow cars, SUVs, motorcycles, and light trucks. For heavy-duty or specialized vehicles, please call ahead to confirm availability.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash. Please confirm with the dispatcher when you call.
How do I know the cost of a tow before you arrive?
Pricing is based on distance, vehicle type, and time of day. We recommend calling us for a quote before the tow begins.
Can you help if I’m locked out of my car?
Yes, we provide lockout assistance as part of our road service. A technician can help you regain access to your vehicle.
What should I do while waiting for the tow truck?
Stay in your vehicle with your seatbelt fastened if it is safe. If you must exit, wait on the shoulder away from traffic. Keep your hazard lights on.
Do you charge for the call or estimate?
There is no fee for calling and receiving an estimate. You only pay for the service once it is performed.
Who do I call for a towing emergency in Houston?
For any life-threatening emergency, dial 911 immediately. For towing emergencies, call Towing Road Assistant Service 24/7 at (281) 699-9343 for fast local response. Before any digging or excavation, call 811 so underground utilities can be marked.
How can I verify a towing company in Houston is licensed and legitimate?
Check the company's license and insurance directly, confirm their local address and phone, and review official guidance from authorities like USA.gov (https://www.usa.gov). You can also look up consumer protections through your local government.
What official resources cover towing standards in Houston?
Relevant authorities include USA.gov and FTC Consumer Advice. For city services and non-emergency help in Houston, you can also reach 311.